Visiting a Patient

Because rest is an important element in healing, we ask that no more than two visitors at a time see a patient. Please make your visit brief and quiet.

One common way to support a patient is by visiting them during their stay with us. Visits from families and friends often provide great support and speed a patient's recovery.

However, to ensure that our patients receive excellent care and rest needed for their recovery, we ask that visitors follow certain guidelines and limitations.

To visit a patient, please park in our main parking lot and enter the building through the main entrance.

Our inpatient rooms, located on the second floor are accessible by either elevator or stairs, located in the center of the building.

Guidelines

For infection control purposes, children under age 12 may not visit without permission from the nursing staff.

Children visitors must always be accompanied by an adult.

To respect the privacy of our patients, visitors may be asked to leave the room upon the requests of health care providers who assist the patient.

During times of high incidence of communicable disease, OSF Saint Clare may institute further limitation of visitors as necessary for the protection of our patients and the public.

General visiting hours are 7 a.m.-8 p.m. Special visiting hours are established for the Intensive Care Unit (ICU). Please call (815) 876-2287 for more information. Quiet times (no visitors) will be shared when you call.

After hours entrance

The following is a list of main entrances and their hours of open access. Outside of these hours, access is limited to the Emergency Department/Outpatient Registration Entrance.

5th Street entrance (main entrance)
Closed
Drive-thru services only

Medical Office Building entrance (north building / specialty physician clinics)
Monday-Friday, 6 a.m.-5 p.m.

Emergency Department / Outpatient Registration entrance (west entrance)
Open 24/7

Intensive Care Unit visitation guidelines

At OSF Saint Clare, we are grateful for the opportunity to care for the needs of each patient. We ask you to be an active partner in the care of your friend or loved one by following these guidelines.

  • Call ahead at (815) 876-2287 before visiting an ICU patient.
  • Please only allow two visitors at a time when visiting.
  • Visitors who have a contagious illness, such as a cold or fever, must refrain from visiting until symptoms have subsided.
  • Sleeper chairs are provided to accommodate one family member to stay over with a child or seriously ill patient.