At OSF HealthCare, we take your private health information very seriously and take every precaution to keep you and your loved one’s health information safe.
Using OSF MyChart, you can view your medical records or request a copy of your medical records or specific medical information.
Step 1: Log in to OSF MyChart
Step 2: Click on Your Menu at the top of the page
Step 3: Click on Request Medical Records under the Sharing section of the menu
Step 4: Choose which facility you are requesting information from in the drop-down menu and complete the form.
Once the form has been submitted and your request has been approved, your documents can be downloaded from the Document Center located in the menu under the My Record section.
Sign up for MyChartMedical records can be requested securely through our online forms. Whether for personal documentation, coordinating care with other providers or preparing for future appointments, this process ensures access to your records. Simply complete the online form using one of the options below, and our dedicated team will manage your request.
Note these records will not be electronically delivered and can take longer to process. If you need records quickly, OSF MyChart requests are often delivered in 1-3 business days.
Please choose from the options below:
If you would like to request records from a doctor’s office visit, please call the office directly. Find your office’s phone number easily by visiting our location directory and searching for the office.
The quickest way to request your medical records is by requesting them through OSF MyChart or by using the online forms linked above. However, if you cannot use those options, you can send your request via email or fax using the contact information at the bottom of this page.
If you would like to request your medical records for care received prior to February 1, 2018, from Presence Covenant Medical Center, Presence United Samaritans Medical Center, Presence Medical Group (PMG), or PRO Ambulance, please call:
Ascension Saint Mary – Kankakee
(815) 936-3206
To obtain medical records for services provided by St. Margaret’s Health, you may request your records through Cariend, a dedicated records custodian where you can request information.
You may request records online or by mail.
Cariend ROI
P.O. Box 1866
Thomasville, Georgia 31799-1866
If you have questions about requesting medical records, please contact Cariend by email or phone:
Your loved ones – including family or friends – may view your medical records through OSF MyChart.
You may authorize their access by going to OSF MyChart, clicking ‘Your Menu’ and selecting Sharing Hub or by requesting proxy access. Learn more about Family Access.
An executor of the estate may request medical records by providing proper documentation including executor paperwork and a death certificate. You will need to submit the documentation to the medical records department of the location you are requesting records from.
The person named as a health care agent on a Power of Attorney form must also have the section checked that allows it to remain valid after death. A copy of the Power of Attorney form needs to be included with your request and sent to the medical records department of the location you are requesting records from.
Download this authorization form to request the medical records of a relative that has passed away. A certified copy of their death certificate is required. Please complete the authorization and authorized relative certification form. Submit them with a copy of the death certificate to the medical records department of the location you are requesting records from.
OSF HealthCare partners with Verisma to assist with the release of information. Please contact Verisma using our OSF HealthCare dedicated line at (309) 205-6977.
Pursuant the Privacy Act of 1974 (5 U.S.C. § 552a (d)), an individual can request an amendment of his or her own record, providing the record is inaccurate, irrelevant, untimely or incomplete.
Please choose the hospital that provided the care from the list below to download the Request for Amendment form PDF. Follow the instructions on the form to submit.
*Appropriate paperwork must be provided if not the patient
Medical records requested to be sent to a patient or to another provider for continuing care are free of charge.
Records sent to others outside of continuation of care will be billed to that requestor, such as an attorney or third-party organization.
Requests for medical records made in OSF MyChart are sent in OSF MyChart. If you select email on the authorization form, records can be emailed.
Yes, you can pick up your medical records in person. However, you will need to talk with your local Medical Records Department using the contact information below. Some departments require an appointment.
| Location | Phone | Fax | Address | |
| OSF Heart of Mary Medical Center | (217) 337-2338 | (217) 337-2416 | 1400 W. Park St., Urbana, IL 61801 | Send Message |
| OSF Holy Family Medical Center | (309) 734-1416 | (309) 734-2100 | 1000 W. Harlem Ave., Monmouth, IL 61462 | Send Message |
| OSF Little Company of Mary Medical Center | (708) 229-5201 | (708) 422-9397 | 2800 W. 95th St., Evergreen Park, IL 60805 | Send Message |
| OSF Sacred Heart Medical Center | (217) 477-2992 | (217) 431-4014 | 812 N. Logan Ave., Danville, IL 61832 | Send Message |
| OSF Saint Anthony Medical Center | (815) 395-5388 | (815) 395-5551 | 5666 E. State St., Rockford, IL 61108 | Send Message |
| OSF Saint Anthony’s Health Center | (618) 465-4513 | (618) 474-4878 | 1 St. Anthony’s Way, Alton, IL 62002 | Send Message |
| OSF Saint Clare Medical Center | (815) 876-4414 | (815) 872-1257 | 530 Park Ave. E., Princeton, IL 61356 | Send Message |
| OSF Saint Elizabeth Medical Center - Ottawa | (815) 431-5279 | (815) 431-5503 | 1100 E. Norris Dr., Ottawa, IL 61350 | Send Message |
| OSF Saint Elizabeth Medical Center – Peru | (815) 221-1387 | (815) 384-2193 | 925 W St., Peru, IL 61354 | Send Message |
| OSF Saint Francis Medical Center | (309) 655-2257 | (309) 655-6897 | 530 NE Glen Oak Ave., Peoria, IL 61637 | Send Message |
| OSF Saint James – John W. Albrecht Medical Center | (815) 842-4989 | (815) 842-4911 | 2500 W. Reynold St., Pontiac, IL 61764 | Send Message |
| OSF Saint Luke Medical Center | (309) 852-7785 | (309) 852-7591 | 1051 W. South St., Kewanee, IL 61443 | Send Message |
| OSF Saint Paul Medical Center | (815) 539-1647 | (815) 539-1469 | 1401 E. 12th St., Mendota, IL 61342 | Send Message |
| OSF St. Francis Hospital | (906) 786-5707, opt 2, ext. 5410 | (906) 786-3519 | 3401 Ludington St., Escanaba, MI 49829 | Send Message |
| OSF St. Joseph Medical Center | (309) 665-5990 | (309) 662-3376 | 2200 E. Washington, Bloomington, IL 61701 | Send Message |
| OSF St. Mary Medical Center | (309) 344-3161, opt 3, ext. 61101 | (309) 344-9497 | 3333 N. Seminary St., Galesburg, IL 61401 | Send Message |
| OSF Transitional Care Hospital | (309) 680-1511 | (309) 680-1486 | 500 Romeo B Garrett Ave., Peoria, IL 61605 | Send Message |
| OSF Medical Group Electronic Requests | (309) 205-6977 | By Location | By Location | Send Message |